Aged and Disability

The CHSP (Commonwealth Home Support Program)

Council supports the Home and Community Care Centre (HACC-Building) at 7 Harold Street – just along from Town Hall. A true one stop shop for community services. The housed services are funded by the Commonwealth The purpose of the program is to allow people to live at home safely and independently for as long as possible and to avoid inappropriate admissions to residential care. The services also support Reablement and Wellness.

The HACC program services include:

  • Home modification
  • Meals on Wheels
  • Home Care
  • Neighbour Aid
  • Community Transport
  • Community Options
  • Respite
  • Some Community Nursing services.

Who is eligible for Home and Community Care Services?

You are eligible for HACC Services if you are a frail aged person, a person with a moderate to severe permanent disability or a Carer.

Forbes Home and Community Care Centre

The Forbes Home and Community Care Centre was purchased in 1999 with joint funding from the DADHC and the Forbes Shire Council. The Centre provides office accommodation for services in the HACC program as well as for related visiting services. The services in the Centre are managed by separate local management committees or by area branch managers. The Centre also has a meeting room available for use by community services and groups at a nominal fee. The Home and Community Care Centre is located at 7 Harold Street, Forbes.

Contact Details

Home Modification and Maintenance Service
Phone: 02 6852 4388

Meals on Wheels
Phone: 02 6851 4204

Neighbourhood Central
Phone: 02 6851 4550

Australian Unity
Phone: 1300 295 815


Master Locksmiths Access Key (MLAK)

The Master Locksmiths Access Key (MLAK) system is an MLAA initiative that allows people with a disability access to dedicated public facilities, including facilities in National Parks and many Council municipalities, elevators at railway stations, the new Changing Places facilities throughout Australia, disabled toilets that are locked, and even the Liberty Swing. It was launched back in 1994 as a joint venture between Pittwater Council, ACROD and the MLAA, before being implemented Nationally.

People with a disability are able to purchase an MLAK key which will open all toilets, playground equipment and other facilities fitted with a lock that uses the special MLAK cylinder.

Who is eligible?

Eligibility is restricted to people who have a disability or have written authority from one of the following:

  • a doctor
  • a disability organisation
  • community health centre
  • the owner or management of a building with an accessible toilet on site

If you meet these criteria, please download the order form: MLAK Order Form PDF

How to get an MLAK?

MLAK keys are available for purchase from Business Members of the Master Locksmiths Association or from the MLAA’s National Support Office. From a Business Member: To obtain an MLAK from a Business Member of the MLAA, please make use of our Locksmith Search facility to look for a Business Member who displays the “MLAK” symbol. Business Members who sell the MLAK key may also display the MLAK sign in their window. From the National Support Office: To obtain an MLAK key from the National Support Office, please download the MLAK order form, complete it, and return it via email or post.

Where can I find an MLAK enabled facility?

The National Toilet Map is a Federally funded initiative developed and maintained by Health Department as part of the National Continence Program. The National Public Toilet Map provides information on over 19,000 public available toilets across Australia, including accessibility, opening hours and facilities, such as showers and baby change. The National Public Toilet Map is also available as a free app for iPhone and for Android phones and tablets.

The Liberty Swing is a world-first Australian innovation – a swing that allows children in wheelchairs the opportunity to experience the joy of having a swing in the park. The Liberty Swing can only be utilised with the use of the Master Locksmiths Access Key (MLAK). This swing can be found in Apex Park.

For more information on the Liberty Swing, please visit the Liberty Swing website.